Privacy Policy
The data protection law in the UK changed on 25 May 2018. This privacy notice sets out your rights under the new laws.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

​
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

• Identity data: includes first name, maiden name, last name.
• Contact Data: includes residential address, billing address, email address and telephone numbers.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.

​
How is your personal data collected?
We use different methods to collect data from and about you including through:

• apply for our services either directly or via our web page;
• request marketing to be sent to you.

How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

1. Consent: the individual has given clear consent for you to process their personal data for a specific purpose.
2. Contract: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

​
Automated Decision Making
Automated decision-making takes place when an electronic system uses personal information to make a decision without human intervention. We are allowed to use automated decision-making in the following circumstances:

• where we have notified you of the decision and given you 21 days to request a reconsideration;
• where it is necessary to perform the contract with you and appropriate measures are in place to safeguard your rights; or
• in limited circumstances, with your explicit written consent and where appropriate measures are in place to safeguard your rights.

​

We have a Data Protection regime in place to oversee the effective and secure processing of your personal data. More information on this framework can be found on our website.
​
​
How long we keep your information
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

​
What are your rights?
Under certain circumstances, by law you have the right to:

• Request access to your personal information (commonly known as a "data subject access request"). This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it;
• Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected;
• Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below);

If you want to review, verify, correct or request erasure of your personal information, object to the processing of your personal data, or request that we transfer a copy of your personal information to another party, please contact contact@home-release.com
​